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<video:video>
<video:title>Alles wat u nodig hebt om uw servicebedrijf te organiseren</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/modules-overview.webp</video:thumbnail_loc>
<video:description>De modules van Service Suite, vanuit uw dag: de planning, de app van uw techniekers, ook zonder internet, de veiligheid vóór de start, de voorraad, de QR-code op het toestel, uw klanten, offertes en facturen, en de begeleide opstart.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/modules-overview.mp4</video:content_loc>
<video:duration>81</video:duration>
<video:publication_date>2026-10-29T07:12:29+00:00</video:publication_date>
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<video:video>
<video:title>Hoe start u, en wie helpt u daarna verder?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/onboarding-and-support.webp</video:thumbnail_loc>
<video:description>De opstart met uw gebruikers en hun rollen, de import met een sjabloon, opleiding per rol, de handleiding in drie talen en tickets in uw klantenportaal. Uw gegevens in Europa, toegang op naam en elke nacht een versleutelde kopie.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/onboarding-and-support.mp4</video:content_loc>
<video:duration>57</video:duration>
<video:publication_date>2026-10-29T07:13:33+00:00</video:publication_date>
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<video:title>Een dringende interventie, maar wie kan er nog naartoe?</video:title>
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<video:description>U ziet de dag van elke technieker, zet de dringende interventie op een vrij moment en de technieker vindt ze terug in zijn app.</video:description>
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<video:duration>30</video:duration>
<video:publication_date>2026-10-26T17:03:16+00:00</video:publication_date>
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<video:title>Werk gedaan, maar waar is de getekende werkbon?</video:title>
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<video:description>De technieker maakt het rapport ter plaatse, met foto's vooraf en achteraf. De klant tekent op het scherm en het rapport vertrekt naar de klant.</video:description>
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<video:publication_date>2026-10-26T16:31:04+00:00</video:publication_date>
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<video:title>Morgen een interventie, maar waar ligt het juiste onderdeel?</video:title>
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<video:description>U ziet de voorraad van elke bestelwagen en van het magazijn, en zet het onderdeel klaar voor de bestelwagen van de technieker.</video:description>
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<video:duration>30</video:duration>
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<video:video>
<video:title>Een klant belt: wanneer was de technieker er laatst?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/customer-file.webp</video:thumbnail_loc>
<video:description>Het klantdossier toont contactpersonen en locaties, de installatie en haar historiek, de laatste interventies met hun rapport, offertes en facturen.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/customer-file.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-26T18:23:49+00:00</video:publication_date>
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<video:video>
<video:title>Offerte verstuurd, en daarna stilte?</video:title>
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<video:description>U ziet welke offertes wachten, wat binnenkort vervalt en wat de volgende stap is. Zegt de klant ja, dan bevestigt u en maakt u de interventie aan.</video:description>
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<video:duration>30</video:duration>
<video:publication_date>2026-10-26T21:25:14+00:00</video:publication_date>
</video:video>
<video:video>
<video:title>Iedereen druk bezig, maar wie heeft het overzicht?</video:title>
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<video:description>Wat nog in te plannen is, wat afgerond is en wat te factureren is, in één oogopslag. Eén klik opent de juiste lijst.</video:description>
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<video:duration>30</video:duration>
<video:publication_date>2026-10-26T22:36:53+00:00</video:publication_date>
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<video:video>
<video:title>Wie antwoordt op die mail?</video:title>
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<video:description>De mails van uw serviceadres komen in één inbox, per gesprek met een status en een verantwoordelijke. Een interne notitie gaat niet naar de klant, en een vraag wordt een interventie.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/service-inbox.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-27T09:26:01+00:00</video:publication_date>
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<video:video>
<video:title>Elke keer dezelfde handeling, waarom nog manueel?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/automation.webp</video:thumbnail_loc>
<video:description>Is een offerte bevestigd, dan staat de interventie klaar om in te plannen en krijgt de planner een melding. Eén keer ingesteld, daarna gaat het vanzelf.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/automation.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-26T21:54:38+00:00</video:publication_date>
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<video:title>Wie doet wat, en wat is er echt klaar?</video:title>
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<video:description>Het werk wordt één project: elke taak met een naam, een technieker en een deadline. Wat klaar is, telt mee in de voortgang.</video:description>
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<video:duration>30</video:duration>
<video:publication_date>2026-10-26T22:31:57+00:00</video:publication_date>
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<video:title>Geen bereik in de kelder?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/no-signal.webp</video:thumbnail_loc>
<video:description>De app werkt ook zonder netwerk: stappen, foto's en rapport worden op het toestel bewaard en vertrekken naar kantoor zodra er weer bereik is.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/no-signal.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-26T18:16:26+00:00</video:publication_date>
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<video:video>
<video:title>Klaar om te starten, maar is het veilig?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/lmra.webp</video:thumbnail_loc>
<video:description>Eerst de LMRA. Een gevaar blokkeert de start; is het beschreven en de maatregel genomen, dan zegt een nieuwe LMRA of het veilig is. Elke controle wordt vastgelegd.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/lmra.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-26T23:00:00+00:00</video:publication_date>
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<video:video>
<video:title>Uren op een briefje, en vrijdag alles overtikken?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/team-hours.webp</video:thumbnail_loc>
<video:description>De technieker registreert zijn uren in de app en dient zijn week in. Op kantoor ziet u wat niet klopt, keurt u goed en staat de loonexport klaar.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/team-hours.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-27T08:01:27+00:00</video:publication_date>
</video:video>
<video:video>
<video:title>Kunt u mijn factuur nog eens sturen?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/customer-portal.webp</video:thumbnail_loc>
<video:description>Uw klant heeft zijn eigen portaal, met zijn facturen en rapporten klaar om te downloaden. Hij ziet alleen zijn eigen dossier.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/customer-portal.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-26T19:12:33+00:00</video:publication_date>
</video:video>
<video:video>
<video:title>Uw vaste technieker is afwezig: begint zijn collega van nul?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/takeover.webp</video:thumbnail_loc>
<video:description>Interventies, rapporten, foto's en onderdelen blijven bij de installatie. Het kantoor zet wat telt in de instructies, en de collega leest ze in de app.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/takeover.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-27T07:24:14+00:00</video:publication_date>
</video:video>
<video:video>
<video:title>Wel gewerkt, maar niet gefactureerd?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/hours-and-parts.webp</video:thumbnail_loc>
<video:description>Elke stap van de interventie krijgt zijn tijd en gebruikte onderdelen worden meteen geboekt. Op kantoor staan uren en onderdelen klaar voor de factuur.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/hours-and-parts.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-26T16:31:04+00:00</video:publication_date>
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<video:video>
<video:title>Factuur verstuurd, maar is ze ook betaald?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/paid-invoices.webp</video:thumbnail_loc>
<video:description>U ziet meteen wat vervallen is. De factuur draagt een gestructureerde mededeling, u registreert de betaling en stelt herinneringen in vóór en na de vervaldag.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/paid-invoices.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-27T10:06:02+00:00</video:publication_date>
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<video:video>
<video:title>Nieuwe software, en weken instellen?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/getting-started.webp</video:thumbnail_loc>
<video:description>U begint bij Aan de slag: bedrijf en facturatie worden nagekeken, Peppol regelt u samen met Digitalnatie, en u nodigt uw collega's uit, elk met zijn rol.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/getting-started.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-27T10:35:40+00:00</video:publication_date>
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<video:video>
<video:title>Al uw klanten in Excel?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/data-import.webp</video:thumbnail_loc>
<video:description>Vul het sjabloon in, in Excel of CSV, en controleer eerst. Wat in orde is, gaat erin; een regel met een fout niet, en u ziet waarom.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/data-import.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-27T10:03:05+00:00</video:publication_date>
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<video:video>
<video:title>Waar staan uw bedrijfsgegevens, en wie kan erbij?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/data-backups.webp</video:thumbnail_loc>
<video:description>In Europa, met een eigen database per klant en toegang op naam, volgens de rol. Elke nacht een versleutelde kopie buiten de server, en het herstel wordt regelmatig getest.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/data-backups.mp4</video:content_loc>
<video:duration>30</video:duration>
<video:publication_date>2026-10-27T13:28:38+00:00</video:publication_date>
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<video:video>
<video:title>Dezelfde gegevens, telkens opnieuw ingetikt?</video:title>
<video:thumbnail_loc>https://digitalnatie.app/images/videos/integrations.webp</video:thumbnail_loc>
<video:description>Klanten, locaties en installaties uit Excel of CSV, de route in Google Maps of Waze, facturen via Peppol en de uren als Excel-bestand voor uw sociaal secretariaat. Een koppeling met andere tools, zoals Microsoft 365 of HubSpot, werken we op aanvraag uit via API's en webhooks.</video:description>
<video:content_loc>https://digitalnatie.app/videos/short/integrations.mp4</video:content_loc>
<video:duration>60</video:duration>
<video:publication_date>2026-10-31T06:12:06+00:00</video:publication_date>
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