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Service Operations Platform

Run your service operations from one modern workspace

Planning, service orders, technicians, vehicle stock, customer assets, reports and invoicing, together in one place your team runs every job from.

  • Complete ERP for service companies
  • Mobile app for technicians
  • Full documentation
  • Planning
  • Service Orders
  • Mobile Field App
  • Customer Assets
  • Stock & Van Stock
  • Reports & Invoicing
Platform

One platform for your entire service operation

Service planning

Plan interventions by day, week or month and track their status in real time.

Technicians in the field

Give technicians access to their planning, service orders and reports via the mobile app.

Customer assets

Store every installation, location, maintenance date and warranty status per customer.

Stock per vehicle

Track parts and materials per van, including low-stock alerts.

Reporting and signatures

Create professional reports with photos, notes and digital signatures.

Invoicing connected

Turn completed work into accurate invoices and follow-up faster.

Product tour

From planning to follow-up in one suite

See how your daily service operation becomes simpler

01Service orders

Service Orders & Planning

Plan and track interventions from day to month

With Service Orders you can easily plan interventions per day, week or month and track their status.

  • Daily, weekly and monthly planning
  • Urgent interventions and statuses
  • Map view for technicians and routes
02Technicians

Technicians & Vehicles

Manage teams, availability and work vehicles

Manage technicians, their leave and worked hours, vehicles, contract follow-up and assignments in one central place.

  • Skills, regions and availability
  • Vehicles with inspection, maintenance and contract status
  • Tasks automatically visible in the mobile planning
03Projects

Project management

Track projects and tasks clearly

Every project has a start date and deadline, so you can clearly track the progress of tasks.

  • Create tasks per project
  • Set priority, deadline and owner
  • Track status via kanban or list view
04Customers

Customers & Customer Assets

All customer data, locations and installations centralised

You instantly see all customer data, the customer history, outstanding invoices and ongoing projects per customer.

  • Customer locations, sites and intervention places
  • Installed machines with warranty status
  • Next maintenance date and responsible technician
05Stock

Products & Materials

Manage stock, parts and work materials

In Inventory you manage products, parts, materials and stock levels in one central place.

  • Variants, prices and minimum stock
  • Usage history and availability
  • Assignment to technicians, locations or vans
Mobile app

Mobile app for technicians

Everything your technician needs in a mobile app, connected to your dashboard.

Technicians see their planning, service orders, customer information, parts, photos and reports right away on their mobile app.

  • Technician PWA without a separate app store install
  • Service orders, parts and reports available on mobile
  • Signature and reporting right after the intervention
Mobile home screen with today's planning and interventions
Technician PWA
Compare

With or without our software

The same service team, a very different workday. See what changes when planning, technicians, stock and invoicing come together in one system.

With our softwareWithout our software

Planning and follow-up

With our software

All interventions in one planning; changes are instantly visible to the whole team.

Without our software

Separate calendars and phone calls; double bookings and forgotten appointments.

Communication with technicians

With our software

Technicians get job details, changes and messages straight on their mobile app.

Without our software

Back-and-forth calls and scattered messages; unclear jobs and lost time.

Stock and parts

With our software

Live view of warehouse and vehicle stock, with alerts before the technician leaves.

Without our software

Technicians leave without the right parts; extra trips and postponed interventions.

Invoicing and administration

With our software

Completed work, hours and parts flow automatically into invoicing.

Without our software

Manual re-typing, late invoices and errors in the administration.

Customer information and history

With our software

Full customer history, installations and contracts clearly in one place.

Without our software

Scattered data in folders and mailboxes; slower work and error-prone.

Automation and reporting

With our software

Automatic reminders, alerts and reports, without extra manual work.

Without our software

Following up everything manually; little overview and no time for analysis.

AI & automation

AI and automation for smart service operations

Integrate AI and automation into your service company to speed up repetitive tasks, reduce errors and let your team work more efficiently.

Automatic workflows

Automatic workflows for service processes.

Invoicing follow-up

Automatic reminders and follow-up of invoicing.

Smart planning

Automatic planning of interventions.

Maintenance & contracts

Automatic reminders for maintenance and contract expiry.

Stock alerts

Smart alerts for low stock or missing parts.

AI support

AI support for reporting, customer communication and follow-up.

For owners & managers

Clear visibility on the whole operation

Stop chasing updates. The dashboard gives leadership a live view of the work, the team and the numbers, on one screen.

Operational overview

See the whole operation on one screen.

Technician performance

Compare output across the team.

Urgent work

Spot what needs attention right now.

Stock alerts

Get ahead of low-stock parts.

Invoicing follow-up

Keep billing on schedule.

Customer satisfaction

Track feedback, reports and customer satisfaction.

Why Digitalnatie

A digital partner, not just a platform

We pair a modern service platform with hands-on guidance, so your team gets value quickly and keeps it as you grow.

Practical workflows

Built around the way service teams actually work, not a generic tool bent into shape.

Training and guidance

Structured onboarding and hands-on support so your team gets value quickly.

Custom integrations

Connect the suite with the tools your business already relies on.

Scalable for growing teams

Start lean and keep the same workspace as your operation expands.

Try it before you talk to us

See the Service Suite for yourself

Open the live environment in seconds, or request a personal trial. Either way you explore the real product, never a slideshow.

Instant access

Public Demo Environment

Open the full Service Suite instantly, no signup, no risk. A safe sandbox running on sample data only.

  • Instant access, no account needed
  • Sample data only, never real customers
  • Safe sandbox with limited rights
  • Reset on a regular schedule
View Public Demo
Guided demo

7-day personal demo environment

For companies that want to test Digitalnatie Service Suite at their own pace with a dedicated account and sample data.

  • Your own demo account
  • Guided test environment
  • Temporary access for 7 days
  • Ideal to evaluate together with your team
Request demo environment
Pricing

A plan that fits how you work

Pricing depends on your workflow, team size and setup. Tell us about your operation and we'll put together the right plan.

Starter

For small service teams getting started

€199 / month
One-time setup
From €999
Included users
3 users included
Extra user
€19 / user / month
  • Planning & service orders
  • Technician management
  • Customer & asset records
  • Mobile technician app
Most popular

Growth

For growing teams needing planning, stock and reporting

€399 / month
One-time setup
€1,950
Included users
8 users included
Extra user
€25 / user / month
  • Everything in Starter
  • Stock & van stock control
  • Reports & dashboards
  • Invoicing workflow
  • Maintenance contracts

Custom

For companies needing tailored workflows and integrations

Custom pricing
One-time setup
Custom
Included users
Custom
Extra user
Custom
  • Everything in Growth
  • Custom workflows
  • Tailored integrations
  • Dedicated onboarding
FAQ

Questions, answered

Everything you need to know about what Digitalnatie Service Suite does and who it's for.

Digitalnatie Service Suite is a modern workspace for service companies to plan interventions, manage technicians, track customer assets, control stock, generate reports and streamline invoicing, all in one place.

Ready to manage your service company more smartly?

Request a free demo. After onboarding you also get access to our full documentation, so you can manage everything step by step yourself.

Contact

Schedule an online meeting with an expert

Discuss your operation, team size and service process. We'll show which setup fits your business best.

By requesting a demo you agree to be contacted by Digitalnatie.