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QR ASSET REPORTS

Turn every machine into a direct service point

Let customers and staff report a problem straight from the machine. The right asset, location, photo and description are recorded centrally, so your team can respond faster.

  • No account needed to report a problem
  • Automatically linked to the right asset and location
  • Photo, priority and description in one report
  • Immediately visible to planning and service management
A worker scans the QR code on an electrical cabinet, reports the problem with a photo from their phone, and the report appears straight away in the list of open issues.

CENTRAL ASSET FILE

Everything about each device in one place

See the current status, maintenance history, warranty, photos and parts of every installation without searching across different systems.

  • Complete overview per installation or component
  • Next maintenance date visible at a glance
  • Warranty details and technical photos kept together
  • Parts used linked to the device
Asset file for a component showing its status, place in the hierarchy, history, next maintenance date, warranty, photos and linked parts.

COMPLETE MAINTENANCE HISTORY

Every intervention stays linked to the machine

Track earlier failures, completed repairs, inspections, parts used and photos in a clear chronological overview.

  • Spot recurring failures sooner
  • See straight away who carried out which repair
  • Photos, notes and parts per intervention
  • Better preparation before the next visit
Chronological maintenance history of an electrical cabinet with failures, repairs and inspections, each with the technician, notes, photos and parts used.

ASSET INTELLIGENCE

From site structure to health score

Structure your installations from site down to component and follow technical health through failures, downtime, maintenance costs and overdue maintenance.

  • Site → production line → machine → subassembly → component
  • Health score per asset
  • Insight into failures, downtime and maintenance costs
  • Identify and prioritise critical assets sooner
Asset hierarchy from site down to component next to a health score with trend, number of failures, downtime, maintenance cost and overdue maintenance.

Bring your service operations together in one system

Discover how Service Suite fits your team, workflow and growth plans.