Customer 360°
Every customer, location and installation in one complete view
From locations and assets to contracts, interventions, reports and invoices. Your entire team works with complete and up-to-date customer information in one connected environment.
- Complete customer structure
- Up-to-date service history
- Operational and financial overview
Customer structure
From customer to location and installation without searching
See every customer site, contact and installation in a clear hierarchy. Your team immediately knows where the work takes place and which equipment is involved.
- Every location linked to the customer
- Installations connected to the correct site
- Centralized contacts and addresses
- Status and history by installation
Customer assets & alerts
See immediately what requires attention
View every customer's maintained assets, unpaid invoices, important alerts, active contracts and upcoming interventions in one clear overview.
- Assets and maintenance status by customer
- Unpaid invoices immediately visible
- Important faults and alerts
- Upcoming scheduled interventions
- Active and expiring contracts
Maintenance contracts
No contract or service visit slips through
Connect every maintenance contract to the correct customer, location and asset. Track its duration, frequency, next intervention and renewal without scattered documents.
- Equipment covered by each contract
- Maintenance frequency and conditions
- Clear overview of scheduled interventions
- Next maintenance date immediately visible
- Contract renewal tracking
Bring your service operations together in one system
Discover how Service Suite fits your team, workflow and growth plans.